Refund Policy

Refund Policy for Walk with Dogs

We understand that sometimes you may not be satisfied with your purchase. That’s why we offer a generous refund policy.

Returns and exchanges

You can return or exchange any item purchased from our website within 30 days of purchase. To do so, simply contact us and we will provide you with a return shipping label. Once we receive the returned item, we will issue a full refund or exchange the item for you.

Exclusions

The following items are not eligible for returns or exchanges:

  • Food and treats
  • Grooming and bathing products
  • Custom-made products
  • Items that have been opened, used or damaged

Refunds

Once we receive your returned item, we will process your refund within 7 business days. The refund will be issued to the original form of payment.

Shipping costs

We will cover the shipping costs for returns and exchanges.

Questions?

If you have any questions about our refund policy, please contact us.

This refund policy is designed to be fair and flexible, and we hope it will give you peace of mind when shopping on our website.